Guest Services

Guest Services

We are committed to providing the best customer service of any convention city in the country!

Our staff of Guest Services Associates, easily distinguished by their red blazers, is stationed throughout the facilities to greet and help attendees. All greeters have extensive knowledge of the city and the facilities.

Free Wi-Fi is available in lobbies and all meeting rooms! We offer maximum connectivity with more bandwidth than most convention centers.

Guest services during the conference will also include coat check, FedEx office, and ATM machines.

Pick up the Hynes “Beacon” attendee guide for things to do in the Back Bay neighborhood. They will be available on-site. You can also download the PDF version >>

Visit the Advantage BOSTON website to find out more about the guest services offered by our Boston Convention Centers >>